SHANE JAY HAYES
SALESFORCE SOLUTION ARCHITECT/CONSULTANT
SKILLS
Financial Services Cloud
Sales Cloud
Service Cloud
Experience Cloud
Marketing Cloud
Pardot
OmniStudio
Adobe Creative Cloud
Agile Development
Delivery Leadership
CONTACT
WORK EXPERIENCE
2024-Present
Salesforce Solution Architect, Financial Services
Incapsulate/Accenture
2022-2023
Principal Architect, Financial Services
Gerent
2021-2022
Principal Enterprise Engineer
Skuid
2020-2021
Salesforce Solution Architect, Financial Services
Traction on Demand
2020-2020
Director of Industry Solutions
Xede
2019-2020
Director, Client Solutions
Fortimize
2017-2019
Solution Architect
Silverline
2017-2017
Salesforce Technical Lead
Launch That
2016-2017
Salesforce Solution Architect/Developer
Wyndham Vacation Ownership
2016-2016
Senior Salesforce Consultant/Developer
EMS Consulting
2014-2016
Salesforce Solution Architect/Developer
Net Claims Now
PROFILE
As a seasoned Salesforce Consultant and Solution Architect at Incapsulate (Accenture), I specialize in working with highly regulated industries such as Financial Services Cloud, Health Cloud, and FSC for Insurance. I am Salesforce certified and have over 150 full lifecycle implementations under my belt, with the experience to handle the most complex projects. I am also a GPT prompt engineer and AI technologist, passionate about leveraging the latest technologies to enhance business processes and drive innovation.
EDUCATION
2020-2023
Digital Cinematography
Full Sail University
2018-2020
Criminology and Criminal Justice
The University of Alabama
2012 - 2014
Business Administration, Management and Operations
Valencia College
2001-2003
Anthropology
American River College
1996-1998
English
Skagit Valley College